Services Transformation and Innovation Group LLC

or

SERVTRANS.COM

The Services Transformation and Innovation Group was  founded in Dec of 2007 as an organization with a mission to drive both business and service innovation globally by creating an unrelenting focus on customer success in client firms. The global economy is driven by services today and is responsible for most of the economic growth in developed countries. Customers do not want just products and solutions; they want VALUE from successful outcomes.

We are CUSTOMER DRIVEN

Our basic beliefs:

• Customer Success is our Success
• Bring Innovation to everything we do
• We are a part of a global economy
• Information and Knowledge are the value drivers of business today
• Social responsibility is a core value
• Ethics beyond question
• Education cannot be underestimated or over supported.
• Relationships equal VALUE

Leaders and Experts in the new Global Services Economy

We ARE your expert partners in designing and executing the strategies that will  TRANSFORM, INNOVATE and OPTIMIZE your business to drive increased shareholder value through customer centered innovation and transformation.

In today world the path to go from a products based and technology leader to world class solutions provider is littered with many obstacles. Financial, cultural, regulatory and vision issues are just a few of the things that will impede your success unless you have the proper guide, like the Services Transformation and Innovation Group. We are true pioneers that have the functional, tactical and strategic experience that you need to accelerate your transformation.

The next frontier is the "Service Oriented Enterprise". This is the business model for the future that will help you leapfrog your competition by finding new and innovative ways to derive greater value for your customers and your shareholders. Our Customer Experience professionals and research partners help our clients deliver innovative products and services that are focused on the best outcomes for their customers. By focusing on customer outcomes, our clients deliver far greater financial results than their competition.

Award Winning Innovation

D.F. Blumberg Award for Service Innovation

from the Services Industry Association